New Articles

  1. Troubleshoot: The Check for Updates function doesn't download the latest version

    What to do if the Check for Updates function doesn't update GoFiler
  2. Resolving Error: "ix:nonNumeric" must be terminated by the matching end-tag

    How to resolve invalid inline tag errors when filing inline XBRL to EDGAR.
  3. How do I store profiles for multiple filing agents?

    How to set EDGAR filing credentials for individual projects.
  4. Troubleshoot: GoFiler on a server doesn't open or asks for the registration key on open and then immediately closes

    If you attempt to open GoFiler and nothing happens or if you open GoFiler and the software asks for your registration key but immediately closes after you provide the key, you may have a configuration conflict with your Citrix server and GoFiler. Ci...
  5. Where can I find information about the software licenses I own?

    The Novaworks website has an account management portal, which includes tools for viewing and managing your software licenses. To access the account management portal, you must first register for an On-Line Community account. This account is also use...
  6. Troubleshoot: Manually Installing the SEC Previewer

    How to manually install the SEC Previewer
  7. Troubleshooting: How to Recover Your Software Registration

    Because you can unregister your software, there are limited cases where you will be unable to recover your registration of your software key. Before upgrading a computer, you can simply unregister the software to move your installation to the new m...
  8. What is the difference between Test File and Test File as Agent?

    The GoFiler software provides two similar features for submitting Test filings to the EDGAR system: the Test File and the Test File as Agent functions. Both functions are located on the File menu on the Submission Ribbon. The differences between the...
  9. How can I access GoFiler remotely from my home?

    There are two basic approaches to accessing GoFiler on a home computer. Your software license enables you to use the software on one computer, so you will not be able to use GoFiler on a home computer at the same time someone uses the same license o...
  10. How to fix error code 5 (ERROR_ACCESS_DENIED)

    Error Code 5 is a Windows error code that appears when the user does not have sufficient permission to access the requested file or location. It appears when the software was denied access to a location for the purposes of saving, copying, opening, ...