The most likely cause of this problem is that the default template location is incorrect. This location is set the first time GoFiler is run on a workstation. If the location of GoFiler has changed since then or if you have created your templates in a folder different than the default template folder, the location may be incorrect. In order to change the template location, please refer to the steps in the Knowledge Center entry on changing the Project Wizard template directory.
If the location is correct and the Project Wizard still does not pick up a template, please ensure the project file and directory are named correctly. The name of the template folder and project must match the form type. For more exact information on how to name the template folder and files, please see the Knowledge Center entry for Project Wizard templates.
If neither of the above solutions correct your issue, contact our support team and we’ll help you troubleshoot the problem.
