Troubleshooting: How to Recover Your Software Registration

Because you can unregister your software, there are limited cases where you will be unable to recover your registration of your software key. Before upgrading a computer, you can simply unregister the software to move your installation to the new machine. However, there are instances where you may be unable to recover your registration such as when a computer has an unexpected hardware failure.

In such circumstances, please contact our support team for assistance.